At Bloom in Journey PLLC, we understand that life’s unexpected events may sometimes require adjustments to your scheduled appointments. To ensure the smooth functioning of our practice and to provide quality care to all clients, we have established the following appointment cancellation policy.
Cancellation Notice:
Clients are kindly requested to provide at least 24 hours notice when canceling or rescheduling appointments. This allows us to accommodate other clients who may need services.
Late Cancellation/No-Show:
Appointments canceled with less than 24 hours notice or no-shows will be subject to a cancellation fee. The cancellation fee is $25, payable before scheduling future appointments.
Emergency Situations:
We understand that emergencies arise, and exceptions to this policy may be considered in genuine emergencies. Please communicate directly with your therapist to discuss any such circumstances.
How to Cancel or Reschedule:
Clients can cancel or reschedule appointments by contacting our office during regular business hours. Please leave a voicemail if you are unable to reach us directly.
Repeated Cancellations:
Clients with a pattern of repeated late cancellations or no-shows may be asked to discuss their commitment to therapy with their therapist or may face limitations on scheduling future appointments.
Insurance Coverage:
Please note that insurance plans typically do not cover late cancellation fees, and clients are responsible for covering these fees personally. By scheduling an appointment with Bloom in Journey PLLC, you acknowledge and agree to comply with this cancellation policy’s terms.
Thank you for your understanding and cooperation. If you have any questions or concerns, please contact our office.