Effective Date: 12/7/2023
Information We Collect
a. Personal Information:
We may collect personal information, including but not limited to your name, contact details, and demographic information when you voluntarily submit it through our online forms.
b. Non-Personal Information:
We gather non-personal information such as browser type, IP address, and operating system for analytical purposes. This information helps us enhance the user experience on our site.
How We Use Your Information:
a. Providing Services:
Your personal information is used to facilitate counseling services, including appointment scheduling, communication with therapists, and tailoring counseling sessions to your needs.
We may use your contact information to send relevant updates, newsletters, or information about our services. You can opt-out of these communications at any time.
c. Improving Services:
Non-personal information is utilized to analyze website usage patterns, diagnose technical issues, and enhance the overall functionality and performance of our site.
Your personal and sensitive information is treated with the utmost confidentiality. It is shared only with authorized personnel involved in providing counseling services.
b. Legal Compliance:
We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
We employ industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.